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About the Centre

The Comprehensive Services Centre, established by the Royal Commission for AlUla, is a one-stop destination offering a wide range of government services in a convenient and efficient manner. The centre aims to streamline access to essential services for the residents of AlUla, aligning with the Royal Commission’s vision of enhancing quality of life and promote sustainable, inclusive development.

The centre provides an innovative environment where visitors can complete their government transactions smoothly and comfortably, improving the overall experience and supporting sustainable development goals in AlUla.

Government Services Available at the Centre

It hosts several government entities that offer services, including:

1. General Directorate of Passports (Jawazat):

Issuing or renewing passports
Updating personal information
Passport collection

2. Ministry of Justice:

Legal documentation services
Judicial transactions
Personal status courts

3. Council of Saudi Chambers:

Business support and organization
Consultation services for investors and entrepreneurs

4. Public Security:

Traffic services and permits
Reporting violations and security incidents

5. Civil Affairs Department:

Issuing and renewing national ID cards
Registering marriage, divorce, and birth records

6. Ministry of Investment:

Consultation and support for investors in AlUla
Facilitating investment procedures and licenses

7. Saudi Food and Drug Authority (SFDA):

Registering food and pharmaceutical products
Handling complaints and inspections

8. Ministry of Commerce:

Issuing commercial registrations
Licensing companies and market monitoring

9. Agricultural Development Fund:

Offering loans and financial facilities for agricultural projects

10. National Water Company

Follow-up on bill objections
Request and receive clearance letters
Request for a refund
Follow-up on water or sewage connection request
Service termination
Request for data update/ownership transfer
Request for installment payment of debts
Request for updating the number of units
Meter inquiry
Meter request
Follow-up on meter request

Working Hours

Comprehensive Services Centre: 8:00 AM to 2:00 PM

Services by the Royal Commission for AlUla: 8:00 AM to 4:00 PM

Objectives of the Centre

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1. Comprehensive Services in One-Stop Shop:

The centre provides convenient access to a wide range of government services in a single location.

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2. Facilitation for Investors and Citizens:

Enhancing the business and investment experience in AlUla, in line with the vision of the Royal Commission for AlUla.

Visitor Guidelines

01 Required Documents:

Ensure you bring all necessary documents and paperwork to complete your transaction

02 Advance Booking:

Some services require prior appointments. It is recommended to visit the Royal Commission for AlUla’s website or contact the centre for more information

The Comprehensive Services Centre reflects the Royal Commission for AlUla’s commitment to enhancing and developing government services. It represents a significant step toward fostering community growth and improving the quality of life for residents and visitors in AlUla.